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About Us

WIRRAL SPORTS are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
WIRRAL SPORTS AND LEISURE
164/190 CLEVELAND STREET BIRKENHEAD MERSEYSIDE CH41 3QQ ENGLAND
Phone: 0151 666 6629
Email: SALES@WIRRALSPORTS.CO.UK

Opening Hours
9 - 5.30PM MONDAY - THURSDAY
9 - 5 FRIDAY & SATURDAY
CLOSED SUNDAY

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Any Promotions or offers cannot be used in conjuction with sale items, precision training or any already discounted items.

Shipping And Handling

We will aim to dispatch any orders placed via standard royal mail before 4pm that same day.

Any orders placed before 1pm for next day delivery will be dispatched by our courier service, if you require a signature please state in shipping notes. Next day delivery is not available for weekend despatch.

Costs on multiple items ordered will be determined on weight, we will contact you with costs.

Delivery Schedule

Standard Royal mail delivery 3 - 5 working days
1st class Royal mail 2 - 3 working days

Next day delivery when ordered before 1pm that day. (Weekends not included) If required Saturday delivery please contact us as this is always an option.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20.00% VAT is added. All other orders are VAT free.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We will refund on items returned within 14 days of purchase from our website. Excludes sale items.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0151 666 6629 (International +44 151 666 6629) or email us at sales@wirralsports.co.uk or write to us at wirral sports and leisure 164/190 cleveland street birkenhead merseyside ch41 3qq. Open 9-5.30pm Monday to Thursday and 9-5pm Friday & Saturday.

Privacy Policy

Wirral Sports do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

We will refund on items returned within 7 working days of purchase from our website. Excludes sale items. However postage charges are not refundable unless items are faulty or sent incorrectly.